By purchasing a wholesale order from Base Camp Printing Co. LLC, you agree to the following terms and conditions. If you have any questions, we encourage you to reach out prior to purchase.
Minimum Retail Price
Reseller shall have the non-exclusive right to sell Base Camp Printing Co. products at the Minimum Retail Price (MRP), as provided at the time of initial purchase. The Reseller shall not offer any discount(s) or impose any surcharge(s) without prior written consent of the Base Camp. Bundled product packages may not fall below the MRP of the unit price of the product(s).
Calculating, collecting and remittance of applicable sales taxes and other fees are the sole responsibly of the Reseller.
Lead Times, Fulfillment & Shipping
Standard lead time is 4 weeks. As nearly all of our products are handmade, lead times may vary. Lead time will be communicated to Reseller at the time of an accepted order. Lead time represents an estimated ship date, not delivery date. A flat rate of $15 will be added to your final invoice. Unless otherwise arranged all orders ship via USPS Priority Mail.
Exchanges, Returns & Refunds
All Product(s) received damaged must be reported to the Seller via email within 48 hours of receipt. All claims must be accompanied by: a description of the damage; high resolution images of the shipment exterior (where applicable); high resolution images of the damaged Product(s) (where applicable). Damaged items can be exchanged for undamaged units of the same item at no additional charge. Seller agrees to pay all shipping and insurance fees associated with reshipment.
Exchanges, returns and/or refunds must be requested within 5 days of receipt. More than 5 days after receipt, all sales are final. Refunds will be granted within 5 days after all items have been returned to Seller in resalable condition only.
Care, Usage & End-User Fulfillment
Product(s) are made primarily of natural materials and therefore additional steps must be taken in order to care for their salable condition. Seller is not responsible for damage due to neglectful care. Upon storage, warehousing or merchandising of the Product(s), the Product(s) must have adequate protective surfaces or distance between all exposed Product(s) surfaces. Store in a cool, dry facility without direct sunlight.